Frequently Asked Questions
Why Arabica coffee?

We specialize in 100% Arabica coffee, known for its smooth, nuanced flavor and aromatic complexity. Grown at high altitudes across Africa, our Arabica beans are ideal for both specialty and commercial markets.

Yes, we ship globally. Whether you’re in Africa, Europe, Asia, or the Americas, our logistics network ensures timely and safe delivery of your coffee.

Absolutely. We guide new importers through documentation, customs, logistics, and quality assurance. You don’t need prior experience—we’re here to help.

We welcome both large and small buyers. For orders under 180kgs, please contact us so we can find the most efficient logistics solution for your shipment.

Coffee prices depend on the origin, grade, and volume of your order. Please email us for current pricing and availability tailored to your needs.

We ship weekly by Air Cargo. Sea freight is available on request. For a shipping schedule specific to your country, please contact us.

We offer FOB, CIF, CNF, and Ex-Works terms. Our team can help determine the best option for your order and location.

Shipping costs vary by destination, volume, and method. Contact us with your order details to receive a personalized quote.

Once your order is confirmed, typical lead time is 10–25 business days, depending on volume and availability.

We accept VENMO, PayPal, Western Union, T/T (Telegraphic Transfer) and L/C (Letter of Credit). Payment terms are tailored to your order size and shipping terms.

  1. Choose your preferred Arabica origin, grade, and volume.
  2. Contact us to confirm availability.
  3. Receive and review a pro forma invoice.
  4. Confirm your payment and shipping terms.
  5. We begin processing and dispatch.

For custom orders or special blends, simply send us an email with your request.

Yes—contact us to request green or roasted samples before placing a full order.

Our beans come from trusted member-farmers. Every batch is hand-picked, carefully processed, and graded before export. Cupping is done before shipment to guarantee quality.

Store green beans in a cool, dry space using jute or sisal bags.
Store roasted beans in airtight packaging with a one-way valve for optimal freshness.

Yes, we provide both. We can package and brand coffee according to your specifications—ideal for retailers, cafés, and distributors.

Yes. All our coffee is traceable back to the cooperative, washing station, and in many cases, the individual farmer. Transparency and accountability are core to our sourcing model.